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ORDERING
INFORMATION
We accept MasterCard and VISA. We also ship C.O.D., but only to addresses
where someone is always available to receive and pay for the shipment
during normal delivery hours. You may also prepay with a check; we will
ship your order when the check has cleared.
RETURNS
All sales are final. Damaged product will be replaced at no charge. Please
inspect the product when received and report damage immediately. Any damaged
product reported after receipt is subject to a 15% restocking fee. When
returning damaged product, a signed Return Authorization Form is required,
and can be obtained by contacting us. The most economical carrier is to
be used to return damaged product. A credit will be made against your
account for the return shipping charges at no cost to you at the rate
of the most economical carrier.
SHIPPING
We ship using UPS, Fed-X and US mail. Very large orders are shipped via
common carrier. Please specify your shipping preference when you place
your order. If you don't indicate a preference, we will select the best
carrier for your area. We are not liable for merchandise lost in transit.
Shipping charges to Alaska, Hawaii, or outside the U.S. will be charged at current rates of carrier at the time of shipment. All Custom duties or fees are the responsibility of the recipient.
Shipping and Handling Charges:| $0 to $100, $7.50 | Overnight, add $25.00 | Orders $1201 and up, sculptures, or any other oversize or exceptionally heavy objects are shipped by the most economical method. |
| $101 to $200, $11.00 | 2nd Day, add $10.00 | |
| $201 to $300, $15.00 | 3rd Day, add $6.00 | |
| $301 to $400, $22.00 | COD, add $7.50 | |
| $401 to $500, $28.00 | ||
| $501 to $700, $35.00 | ||
| $701 to $900, $38.00 | ||
| $901 to $1200, $43.00 |